Factory Coverage Warranty – Stars Charge Myanmar

The Factory Coverage Warranty provided by Stars Charge Myanmar guarantees which your EV Charger will be repaired or replaced free of charge for any defective original components due to manufacturing or workmanship issues during the designated warranty period.

Warranty Period

The warranty commences on the EV charger’s in-service date, which is the date it is initially delivered to the original customer.

Factory Coverage Warranty Cover

Factory Coverage Warranty covers all defective components for two years from the date of first use.

    • Exclusions: Non-genuine components installed outside Star Charge’s authorized service are not covered in Factory Coverage Warranty.
    • Warranty coverage typically excludes damage caused by misuse, abuse, improper maintenance, or unauthorized modifications. 
    • Installation-related issues may also be excluded. 

Post-Warranty Repairs

Defective components could be repaired or replaced by returning them to the factory after the expiration of the Factory Coverage Warranty, with no labor charges for the workmanship.